Accessibility
Civil Rights Act & Americans with Disabilities Act (ADA)
Compliance Coordination
St. Johns County does not discriminate on the basis of race, color, national origin, sex, age, disability, religion or family status in any of its programs or services.
We are committed to serving our citizens who require an accommodation under the Americans with Disabilities Act in order to receive access to County facilities, programs, and services.
For questions, concerns or complaints regarding the Civil Rights Act or the Americans with Disabilities Act, contact Katie Diaz at (904) 209-0650, ADA@sjcfl.us.
Request Accommodation
Facility, Program or Service
Request an accommodation for a Board of County Commissioners facility, program or service by contacting Katie Diaz at (904) 209-0650, ADA@sjcfl.us.
Public Meetings
To ensure public meetings are accessible to all, St. Johns County offers closed captioning and assistive listening devices. Additionally, meeting attendees can request American Sign Language (ASL), Lip Reading, or Tactile interpreters. Requests should be made at least five days in advance by contacting Katie Diaz at (904) 209-0650, ADA@sjcfl.us.
Report a Complaint
SJCFL.us Compliance
St Johns County is committed to providing access to all individuals, with or without disabilities, seeking information on www.sjcfl.us. To provide this information, www.sjcfl.us was built to conform to Section 508 of the Rehabilitation Act. Section 508 requires that all individuals with disabilities have access to, and use of, information and data comparable to that provided to individuals without disabilities, unless an undue burden would be imposed on us.
If you use assistive technology such as a screen reader, eye tracking device, voice recognition software, etc., and have difficulty accessing information on www.sjcfl.us, please email us and provide the URL (web address) of the material you tried to access, the problem you experienced, and your contact information.
ADA Transition Plan
Under Title II of the Americans with Disabilities Act (ADA), public entities are required to perform self-evaluations of their current facilities and infrastructure to determine compliance with ADA standards. As a result of these evaluations, a Transition Plan must be developed to address identified deficiencies. The St. Johns County Transition Plan is required to be updated periodically and includes the following information:
- Facility or element that contains an obstacle to ADA compliance
- Necessary modifications needed in order to achieve compliance
- Estimated timeline for modifications, from securing funding to project completion
- Identifying the department responsible for the facility or element
- Date at which compliance is achieved
Beach Wheelchairs
To help make our beaches more accessible, beach wheelchairs are available at no charge, on a first come first serve basis. Please note that three days advance notification is required to reserve a wheelchair.