Track Your Water Usage

Old metal water tap with water drop as natural green background

Welcome to the Water Usage Customer Portal

Did you know 14% of indoor water usage is lost to leaks? Our new Customer Portal provides a simple web interface where you can view usage statistics, compare their usage against temperature and rainfall, and receive custom usage alerts via email and text message.

The St. Johns County Utility Department is pleased to present our Sensus Analytics Customer Portal.

The Customer Portal provides a simple web interface where customers can view usage statistics, compare their usage against temperature and rainfall, and receive custom usage alerts via email and text message.

Residents and businesses are encouraged to track their water usage through the portal where you can see your consumption on an hour-by-hour basis, set alerts for out of the ordinary consumption, and much more.

Getting Started is Easy

How-To

1
Get your account number

You’ll need the account number from your current water bill.
Sample Bill

2
Learn to Navigate the Customer Portal

Customer Portal Instructions

3
Visit the Customer Portal

Customer Portal

Questions?

If you have any questions or need assistance, please call (904) 209-2700 option 4.