If you cannot locate your account number, please call our office at 904-209-2700, Option 4, Monday - Friday between 7:30 am and 4:30 pm, and we will be happy to assist you.
PLEASE DO NOT USE ONLINE BILL PAY IF:
- You have been disconnected for non-payment
- You have received a door tag for a returned check
If either of these apply to you, please call our Customer Service Center at (904) 209-2700, Option 4. Our hours of operation are 7:30 a.m. - 4:30 p.m., Monday - Friday.