Damage Assessments Underway in St. Johns County
St. Johns County has experienced impacts from Helene. While the storm has moved out of the area, officials advise residents to be aware of potentially hazardous conditions caused by downed trees and power lines, as well as flooding.
Damage assessments are underway, and crews are working to remove debris as quickly as possible. However, this process will take time.
St. Johns County
For St. Johns County residents or business owners with storm-related structural damage or permitting questions, please contact the St. Johns County Building Services Structural Hotline at 904-827-6836.
City of St. Augustine
Residents and business owners within the City of St. Augustine limits should call 904-825-1065 for assistance.
City of St. Augustine Beach
Residents and business owners within the City of St. Augustine Beach limits should submit the following web form for assistance: https://broker.edmundsassoc.com/RSS/?municipalId=SAUGFL#MAKE_A_REQUEST. City of St. Augustine Beach residents and business owners can also call 904-471-1119 or 904-471-2122.
The St. Johns County Emergency Management Citizen Information Hotline (904-824-5550) is open until 5 p.m. today to help answer the public’s questions about Helene.
St. Johns County Emergency Management encourages the public to stay informed through these options:
- Follow St. Johns County Emergency Management on Facebook (facebook.com/StJohnsEOC) and X/Twitter (x.com/StJohnsEOC).
- Sign up for the Alert St. Johns emergency notification system at www.sjcemergencymanagement.com.
- Ensure the notification settings selected allow you to be alerted at all times for your safety.
- Register for Nixle Alerts by texting StJohnsEOC to 888777.
- Download the SJC Connect app at www.sjcfl.us/sjc-connect.
- Enable notifications within the app to receive real-time updates.