Creekside Reuse Conversion

Overview

St. Johns County Utility Department is working to convert your neighborhood to a reclaimed water system.

Public Informational Meeting

Date: January 23rd at 7 P.M.

Location: Creekside Community Clubhouse – 45 Switchgrass Road, St. Augustine, FL 32095.

Mandatory Service Inspections

Schedule your mandatory inspection by January 31, 2025, to maintain service. Someone 18 years or older must be present at time of inspection.

FAQ

What is Reclaimed Water?

Reclaimed water is domestic wastewater which has been treated and disinfected to a high degree through a multiple-stage advanced treatment program that eliminates pathogens (solids, organics and viruses) and still retains nitrogen and phosphorus, such that it can be safely used to irrigate golf courses and residential lawns. Reclaimed water must meet strict water quality requirements established by the Florida Department of Environmental Protection (FDEP). Although reclaimed water meets most of the drinking water standards and is safe for human contact, it is not intended for human or animal consumption.

Is Reclaimed Water safe?

Yes, reclaimed water is highly treated and disinfected. For unrestricted public access, reclaimed water must meet strict standards of quality established by the FDEP. Reclaimed water is monitored and tested in St. Johns County to ensure quality standards are met. While it is not suitable for human or animal consumption, incidental physical contact with the water has no negative effects. Therefore, accidental splashing or spraying should not cause alarm.

How will I be billed?

You will continue to receive the same bill as before, but it will now include Reclaimed Water. Previously, the reclaimed water system was using potable water to irrigate. Rates can be found here. If you have any questions regarding billing, please contact the Customer Service and Billing Department at (904) 209-2700.