Utility Department

2022 St. Johns County Utility Annual ReportAnnouncements

Pay Your Water Bill

The Bill Pay Online website has been designed with the customerĀ in mind, featuring options for billing and payments. Pay Your Water Bill Online

Boil Water Notices & Hotline

Get Boil Water Notice Alerts through the Alert St. Johns Emergency Network or call the Boil Water Notice Hotline at (904) 209-2731.

Customer Service Forms






Pay Your Bill Online


Main Number: (904) 209-2700
Toll Free: 1 (877) 837-2311
After Hours Emergency: (904) 209-2745
Email the SJC Utility Department

St. Johns County Utility Department
P.O. Box 3006
St. Augustine, FL 32085

Water conservation tip: Check your garden hose for leaks at the connection to the spigot. If it leaks, replace the hose washer and insure a tight connection using pipe tape and a wrench.