St. Johns County Utility Department Online Bill Pay and Automated Phone System – Temporary Outage – St Johns County Bill Pay and Automated Phone payment system will be temporarily unavailable during system maintenance. We apologize for the inconvenience and thank you in advance for your patience.
St. Johns County Utility Water Conservation Request – Summer temperatures and weather patterns are here and water demands have increased. St. Johns County Utility encourages customers to reduce water usage whenever possible and observe the following mandatory irrigation schedules for St. Johns County properties:
- Homes with odd-numbered or no addresses irrigate on Wednesdays and Saturdays.
- Homes with even-numbered addresses irrigate on Thursdays and Sundays.
- Nonresidential properties irrigate on Tuesdays and Fridays.
For optimal water conservation please refrain from irrigating between 10 a.m. and 4 p.m. For more information on water conservation or irrigation regulations, please visit www.sjcfl.us/utilities or call 904.209.2700.
Water Conservation Best Practices – Water is a limited resource, and it is important to use water wisely. St. Johns County Utilities provides this Best Practices Guide to help practice water conservation.
Water Supply Facility Plan and Proposed Comprehensive Plan Amendment – County staff are proposing a Comprehensive Plan Amendment to amend and update Goals, Objectives and Policies related to water supply planning and conservation, and adopt a Water Supply Facility Work Plan to summarize the public water suppliers in the county and their water demands. The plan identifies projects and policies that will supply projected demands through 2030. This was presented at Planning and Zoning Agency and Board of County Commissioners meetings for review and approval. Amendment and Water Supply Facility Work Plan.
Eastern Standard Time Watering Schedules – St. Johns County Utilities recommends residents and businesses follow the St. Johns River Water Management District's EST watering restrictions. These restrictions are designed to ensure the efficient use of water for landscape irrigation and help maintain healthy lawns year-round. The mandatory restrictions include appropriate watering times, the amount of water that may be used, and the days when watering may occur for residential and nonresidential locations. For more information, please visit www.sjrwmd.com/wateringrestrictions.
Did you know 14% of indoor water usage is lost to leaks? Our new Customer Portal provides a simple web interface where you can view usage statistics, compare their usage against temperature and rainfall, and receive custom usage alerts via email and text message. Track My Water Usage
Join us on Facebook and Twitter for easy access to information about your utilities along with water conservation tips, boil water notices, and other useful updates. For more information, please call 904.209.2700. facebook.com/sjcutilities | twitter.com/sjcutilities
Boil Water Notices & Hotline – Get these and other important alerts through the Alert St. Johns Emergency Network or call the Boil Water Notice Hotline at (904) 209-2731. You can also view the locations of Precautionary Boil Water Notifications with our Boil Water Notification Map.
Help Fight F.O.G.! The St. Johns County Utility Pretreatment Department is working to minimize the amount of FOG introduced to our sewer systems through monitoring and education.
Prescription Drug Disposal – Keep pharmaceuticals out of our waters by not flushing unwanted medication. Safely disposed of them at the Sheriff's office. Operation Medicine Cabinet.
Watering / Irrigation Restrictions. Report St. Johns River Water Management District watering restriction violations via the hotline at 1-800-232-0904. Learn more about watering / irrigation restrictions.
Key Improvement Projects – Tour key capital improvement projects that support the quality of our water and wastewater services through infrastructure rehabilitation and expansion. Key Improvement Projects Tour
Ponte Vedra Capital Reinvestment Plan – View a presentation about proposed improvements and financial recommendations for the Ponte Vedra System. Ponte Vedra Capital Reinvestment Plan
Locations, Hours, Drop Boxes
2175 Mizell Road. (Map)
St. Augustine South
St. Augustine Shores Riverview Club
Ponte Vedra Annex (Tax Collector's Office) – Beginning April 8, 2019