Traffic Operations
Department Overview
Traffic signals and signs provide for the safe and efficient traffic flow through our County’s intersections, routes, and roads. The St. Johns County Traffic & Transportation Department follows strict Federal operating standards for the installation and maintenance of traffic signals and signs. We are required to comply with the Federal Highway Administration Manual on Uniform Traffic Control Devices specifications.
Our managerial, technical, and administrative staff is dedicated to promptly and efficiently responding to potential hazards caused by signal outages and damaged or missing signs. Our sign and signal technicians are on call 24 hours a day, 365 days a year, to ensure that our County’s roadways are safe and drivable.
St. Johns County Traffic Hotline
To report any traffic signal or sign related incident, question or concern, our Traffic Hotline is available 24 hours a day at (904) 209-0170.
Submit a report using our SJC Connect app.
511® Traffic & Transit Info
Dial 511 for traffic info or visit www.FL511.com for traffic cams, tips and customizable routes from the Florida Department of Transportation.
To report any traffic signal or sign related incident, question or concern, our Traffic Hotline is available 24 hours a day at (904) 209-0170, and our office hours are Friday 7:30 a.m. to 4:30 p.m.
Emergencies please dial 911.
County Crash Report
St. Johns County Traffic Operations reviews and summarizes traffic crash data for the unincorporated areas of the County. This is an ongoing evaluation looking to find trends and reduce crashes.
Frequently Asked Questions
Issue, Concern, or Question?
If you need to reach a us with a comment, complaint, request, or issue, you can input your info and track progress right online with the SJC Connect app.
How do I report a traffic signal malfunction or outage?
Call the Traffic Hotline immediately at (904) 209-0170, or use the SJC Connect app.
How to report a damaged or missing traffic sign?
Call the Traffic Hotline immediately at (904) 209-0170, or use the SJC Connect app.
How can I request a traffic study, sign installation, or a change in traffic controlling devices in my neighborhood and/or on a roadway?
A resident may make a traffic sign or signal request or report a potential traffic hazard through the SJC Connect app. Please include details in your report, for example, the nature of the concern, direction of travel, time it occurred. Once we receive the report, a Traffic Analyst will review the concern. If necessary, the analyst will then go out to the site to perform a “Traffic Study” to determine if changes are warranted and what traffic safety control devices will best suit the situation.
Who do I call for a street light that is out?
Call Hank Mein, at (904) 209-0170.
What are the County rules for operating golf carts on roads and right of ways?
Neighborhood Traffic Calming Program
The St. Johns County’s Neighborhood Traffic Calming Program (NTCP) is committed to balancing the needs of neighborhoods with the operational and mobility needs of the County road system.
The program provides a process for identifying and addressing problems on local streets related to speeding, cut-through traffic and operational safety.
Resources
Traffic Operations Contacts
2750 Industry Center Road
St. Augustine, FL 32084
Main Number: (904) 209-0170
Monday through Friday, 7:30 a.m. to 3:30 p.m.