Utility Department
Overview
Our Mission: To serve our customers by providing safe, reliable drinking water and environmentally responsible wastewater treatment at affordable rates while emphasizing customer service and protecting our environment.
Online Services & Tools
Announcements

North Beach Utilities Acquisition
St. Johns County Utility Department has officially acquired North Beach Utilities
Popular Links
FAQs
Choose one of the following options for paying your water & sewer bill:
- Pay your bill online
- Sign up for AutoPay Online via your credit card or bank account
- Pay by Phone call 1-844-752-8845
- Mail a check with your Utility bill
View the Current Utility Services Rates.
Contact Customer Service at (904) 209-2700, Option 4, Monday through Friday, 7:30 am to 4:30 pm.
To report problems such as leaks, no water, low water pressure or liftstation alarms, please call (904) 209-2700 during regular business hours of 7:30 AM to 4:30 PM, Monday through Friday. Please call (904) 209-2745 after hours, on weekends or on holidays.