Pay Bill Online

Bill Pay Online Website

The Bill Pay Online site has been designed with the customer in mind, featuring options for billing and payments including:

AutoPay Online – Residents and businesses can sign up for AutoPay, which allows you to set up your account once and forget the hassle of monthly payments.

Features – Pay-by-Text Messaging, Payment Scheduling, Email Notifications,  Express Payment, Paperless options, and no convenience fees, all at no additional cost to account holders.


PLEASE DO NOT USE ONLINE BILL PAY IF:

  • You have been disconnected for non-payment
  • You have received a door tag for a returned check

If either of these apply to you, please call our Customer Service Center at (904) 209-2700, Option 4.
Our hours of operation are 7:30 a.m. – 4:30 p.m., Monday – Friday. 

Payments made online by 8:00pm EST will be credited same day; otherwise, payment will be credited the next day.

Updates & Announcements

Rate Information

 

 

 

 

 

 

Pay Your Bill Online

Contact

Main Number: (904) 209-2700
Toll Free: 1 (877) 837-2311
After Hours Emergency: (904) 209-2745
Email the SJC Utility Department

Mail:
St. Johns County Utility Department
P.O. Box 3006
St. Augustine, FL 32085

Water conservation tip: Check your garden hose for leaks at the connection to the spigot. If it leaks, replace the hose washer and insure a tight connection using pipe tape and a wrench.